Protective Packaging Limited aim to ensure that each and every customer receives the best possible service. One of the ways we do this is by keeping in regular contact.
My job is to follow up on all the quotes from our “house” region, checking to see if the customer is totally happy with the contents, offering material or foil bag samples where required for testing purposes, and generally finding out if there are any updates or movement on the quotation provided.
Along with the quotes and general Customer Support tasks, I make courtesy calls to all our customers in the “house” region, to see how business is going, and to make sure they are happy with the service they are receiving from ProtectivePackaging.
I thoroughly enjoy my role as it helps me get to know the customers individual needs and understand more about how Protective Packaging and our customers work.