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Having moved to Manchester from Ireland over a year ago I joined the Customer Support team here at Protective Packaging. It is a challenging and enjoyable role as I get to help our customers on a daily basis with their queries and come up with solutions to their packaging needs.

I recently have taken on the role of looking after the UK freight. This involves making sure that all of the orders for our Uk based customers are sent out on the quickest and most efficient services. I constantly monitor the freight throughout the day to make sure that all orders will be going out on time. It is very important to us that we deliver goods on or before the date required by our customers. I have spent time training in our logistics department which has given me a better understanding of the process in which we pack and prepare our products for despatch.

The next role that I will take on will be to look after international freight as well as the UK freight. There will be a lot more involved with this role and I look forward to the new challenge.

Stephen O’Sullivan
Customer Support